I have always received good service from FBB. Timing and quality have always met my expectations and everything is communicated in a professional and timely manner.
Founder and CEO Primeplus
California nearby the western coast of United States,which is 2nd city of USA and biggest import harbor.The express delivery time is 2-4 days to most field of United states.Logistic facilities are very easy to be used in this city.
We are very happy to make new customer to try to use our great service for your distribution in USA and make a long term relation-shipment !
Open your market in United States, Delivery your order in a short time. Dealing your eCommerce brand. Build a branch in USA will cost you too much,what you need is find a great warehouse as your distributor and pay a few cost for the storage and dispatch. Its a easy service from FBB.
We are more effective and lower cost. Our WMS & OMS make API for your orders which make the customers deal their orders much more easier and save the cost of business.
Yes , we do. But normally we hope the customer packed their items then delivery to our warehouse which save your cost and also make us more quick to arrange the dispatch.
Customer need to dealing with the importing issue by themselves , if they can’t do it , FBB will contact our USA Custom Partner to make it and charge the right fee to our customers.
FBB will contact stock cleaner for sale and many of sale channel for clearance. Meanwhile the WMS of FBB will guide you how to make plan of your restock and sale plan to avoid unsalable stock.
You need login our WMS and report the ‘ASN’ for every shipment. After we got the shipment , the statu of this ASN will show ‘on shelf’.
Our great WMS will make every order zero mistake , even if there is any mistake cuased by FBB. We will resend the right one again for free. But the item’s or extra loss we cant amend for customer.
Your item illegal or some other problem. If what happened like this, just contact our customer for assistance.
FBB warehouse will make the right dimension to customer for confirm and make it revised
If the user don’t want to use our service any more . He/She can contact our customer service to refund the balance in their account.